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Diving into the Chaos: Joining Automattic (Part I)


If you’re reading this, there’s a good chance you’re interested in learning about the Happiness Engineer position at Automattic. Knowledge is power, and I read quite a few blog posts just like this one both before and during my trial. Hopefully my two posts provide a comprehensive description of what the hiring process, role, and company are like – but if not, you’re welcome to email me!

WordPress and its relationship to Automattic

WordPress is an open-source content management system that runs on PHP, using MySQL for much of the data storage. It was initially released back in 2003, and is now estimated to power over 28% of all websites. This site is one of them! Its co-founder, Matt, created Automattic as a distinctly separate company. Among many other things, Automattic is best-known for WordPress.com – a hosting platform powered by the WordPress software he (and thousands of others) helped to create. It’s important to note that WordPress.org (where the WordPress software is distributed, developed, and supported) is separate from WordPress.com (an Automattic contraption). Matt plays a big role in both: he’s a lead developer at WordPress.org, and the CEO of Automattic.

I found Automattic because of… President Trump?! 

My first encounter with WordPress was back in 2005, when I first gave blogging a try. Thankfully, much about me has changed since then – although I still love WordPress! After the stunning outcome of the United States presidential election of 2016, I was overcome with a wide range of emotions, none of them positive. I was unsatisfied with how sites like Facebook intentionally show you posts that you interact/agree with, and wanted to share my opinions with a wider audience: the internet. I wrote a brief post on political partisanship and how sites like Facebook curate your news feed. While setting up this new blog, I was pleasantly surprised by how much WordPress had advanced since I last consistently used it. It was more responsive, more secure, more customizable, and overall much nicer than I had remembered. I simply had to learn more. While reading about how far WordPress had come since I last used it, I stumbled upon Automattic’s website. As I surfed through the various pages, I found a job posting that seemed too good to be true: Happiness Engineer. I figured Automattic gets thousands of applicants, and that there was no way I’d even be looked at; so, I closed the page and moved on with my day. Despite my best efforts, I found myself constantly going back to that job posting. After a few visits, I was prodded into applying with this little Easter egg:

Automattic hiring page Easter egg

At that point, I realized Automattic was a very different company, and that I had to apply. I paid close attention to their requirements and carefully crafted what I’d consider the best cover letter I’ve ever written. I made sure to emphasize that I have a genuine passion for helping people, and that being able to relate to customers and their perspectives is a big part of providing stellar service. I heard back from the hiring team just under 3 weeks later: they were interested! I had been sent a small project, which was estimated to take no more than 2 hours of my time. There was also no deadline to return the project – I had all the time I wanted. Of course, in my excitement, I proceeded to submit the project within a few hours – there was no way I’d be able to sleep knowing I had an unfinished project commanding my attention! The following morning, I reviewed what I sent, and determined that I wanted to completely redo the project. So I did, and sent an email back to the hiring team, explaining that my excitement got the best of me. For obvious reasons, I won’t disclose much about the nature of the project I completed, other than the fact that it does a great job of ensuring you at least have the minimal amount of knowledge and resourcefulness needed to excel during your Trial. I will reveal that my project was sent over by an Automattician (that’s what we call ourselves) named Deborah, so my project was available at dontdisappointdeborah.blog. 🙂

Part II: The Happiness Engineer Trial, and the “Matt Chat” (coming soon!)
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Moved this blog from DreamHost’s VPS offering to Google Compute Engine.

I’ll confidently say that most people would be better off on DreamHost’s offering, since it’s significantly simpler to use. They even offer 1-click install Let’s Encrypt SSL certificates. In comparison, you’ll be diving into the SSH terminal if you try making basic changes on Compute Engine. It’s worth noting that Compute Engine offers unmatched scalability, reliability, and power at an unbeatable price point. For those who like tinkering, Google has a free tier/trial here.

This site is running on the Bitnami WordPress Stack in an f1-micro machine type.

edit 06/05/2017: opted to switch from the Bitnami stack to ServerPilot (referral link) so I could easily host several WordPress sites from one Compute Engine instance, which is more cost-effective than having an instance for each site. Temporarily upgraded from the f1-micro (0.2 vCPU & 0.6 GB RAM) to a more durable 2 vCPUs & 4.75 GB RAM, and will work my way down to a rightsized amount of resources.

Partisanship, your social media “bubble,” and this blog

You’re being partisan, as defined by Merriam-Webster, if you’re “a firm adherent to a party, faction, cause, or person; especially : one exhibiting blind, prejudiced, and unreasoning allegiance.” That sounds like something we want to avoid. Maybe it also sounds familiar? Obviously, in a democratic society, it is naive to expect everyone to subscribe to the same set of core values. The idea is that the democratic process can let people “work out” their differences through the art of crafting legislation that strikes a balance between differing policy objectives. However, this system begins to dysfunction when the political climate becomes so partisan that everything is “my way or the highway.” In 2016, more than 55% of democrats, and 49% of Republicans, said that members of the opposing parties made them “afraid.” The numbers get even worse among those who are most likely to vote. These are the largest percentages since the Pew Research Center began polling for this in 1992.

How does this tie into social media? Popular sites like facebook are largely driven by their ad revenue. A sure-fire way to get you coming back for more, is to intentionally show you posts that are most engaging to you. facebook’s news feed algorithm is complex, secretive, and ever-changing. We do know that the social media “bubble” and explosion of fake “news” may have had a significant impact on the outcome of the U.S. election. When you combine our hyper-partisan environment with a reliance on social media for getting our “news” (44% of the general population gets their news on facebook), it’s easy to see how our social media feeds have rapidly become echo chambers.

I’ve decided I would like to scream out into the great expanse of the internet, beyond my carefully-cultivated facebook echo chamber. Hello world!

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